Triton Networks’ Ron Lovern: “Product right now is killing us because of all the backlog that we have with equipment. Our projects are getting more and more complex; the biggest piece for us is managing those processes. So, as far as service delivery, what keeps us up at night are those massive delays everyone is experiencing.
“We think, ‘Well, this service is supposed to be delivered tomorrow … oh wait, no, it’s been pushed off for another two to three weeks.’ That’s happening all the time, and it’s extremely frustrating.”
Allison Francis is a writer, public relations and marketing communications professional with experience working with clients in industries such as business technology, telecommunications, health care, education, the trade show and meetings industry, travel/tourism, hospitality, consumer packaged goods and food/beverage. She specializes in working with B2B technology companies involved in hyperconverged infrastructure, managed IT services, business process outsourcing, cloud management and customer experience technologies. Allison holds a bachelor's degree in public relations and marketing from Drake University. An Iowa native, she resides in Denver, Colorado.
