Knowledge 2022 Message for Partners
Channel Futures: Is there a message for partners at Knowledge 2022?
ServiceNow’s Erica Volini: The message that we’re sending to our partners is that ServiceNow fundamentally wants to transform the partner experience. And the word we’re using with our partners is intimacy. We don’t look at it as “we have the product, you implement the product, and we have success.” We’re looking at it as, “we both need to be in the boat together,” using the full power of what each of us brings. And intimacy means we have to understand their business strategies and they need to understand ours. And when we pull them together, we can have exponential growth.