low code

Avaya

Written by James Anderson
July 14, 2022

Avaya is building conversational AI into its contact center offerings.

The cloud communications provider showcased its latest features in a recent demo. Avaya executives said the vendor is offering more low-code and no-code solutions that integrate well with users’ existing offerings.

Claudia Adrien wrote about the demo.

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James Anderson

James Anderson is a news editor for Channel Futures. He interned with Informa while working toward his degree in journalism from Arizona State University, then joined the company after graduating. He writes about SD-WAN, telecom and cablecos, master agents and carriers. He has served as a moderator for multiple panels at Channel Partners events.