Rob Young, CEO, Infinity Group

Rob Young has a passion for innovation and new technology adoption, which has enabled the company to grow consistently by 20% for the past four years. This next financial year, he is leading the company to 30% growth, even with the COVID-19 financial hiatus affecting the sales team. His extensive knowledge in the latest cloud technologies and products is reflected in the internal performance of Infinity Group itself. To ensure the staff and fully proficient in implementing and supporting these technologies, Infinity Group is now powered by them. 

Young formed this strategy with two benefits in mind — to instill trust in clients who are thinking of adopting the solution, and using Infinity Group’s performance as a case study and to ensure staff are trained and proficient in the latest technologies as they emerge.

Young’s role in engaging and retaining employees is exceptional. He operates with an open door policy and is incredibly considerate of the needs of his staff, letting them work from home, take time off when necessary and more importantly, rewarding them for outstanding performance. Rob also presents the monthly company catch-ups to all staff. He also encourages the development of good working relationships between teams and achieved a score of 100% for the question “my colleagues and I have good working relationships” in the 2020 employee survey.        

With Young’s careful management, Infinity Group has raised over £20,000 for local charities in the past three years. During the height of the pandemic, he also set up a free IT support service for the elderly and vulnerable in the local area and provided free IT support to local hospices who were not set up to work from home.        

In the office, Young demonstrates solid leadership skills with his relationship building, leading by example and his passion to achieve the long-term vision of the company. He is conscious about employee workload and stress management and recruits new staff when necessary.