R&D

CF: We’re in an unusual economic situation, and we’re not certain that a recession is headed our way. How do you address concerns partners have who want to sell your product but are not sure this is the right investment at the right time?

Kane: So, approximately 40% of our revenues go back into R&D. That’s really kind of unheard of in our space. We’re basically future-proofing our platform for the next decade. Most publicly traded companies are about 15% and 20% at the high end. We’re double that. When you are looking at solutions, a partner should ask: Who is going to be in this for the long haul? We do updates on the product literally every single Friday. All our customers get notified. The notification includes all the updates that happened, and the scale of disruption and features that we deal with on a weekly basis is pretty crazy. When you innovate that fast, you must make sure your partners are updated so that they’re able to share that with their customers. I would say especially now when you’re looking at an economy tightening, you want to choose your partner even more wisely and for the long-term journey.