NCE and the Customer
Campbell said the NCE consumption shift presents difficulties for customers, due to the fact that many of them don’t run their Microsoft budget in an annual fashion.
“These changes are in place, meaning any net-new contracts have to go this way, and any renewal contracts coming up will have to transition,” he said.
He said some of Opkalla’s largest clients have yet to make the switch.
“For the 100-user organization, this isn’t that big of a deal. But if someone’s spending $360,000 a year on Microsoft, and what was $30,000 a month now turns into either $34,000-plus a month or $350,000 upfront, that’s a change,” he said.
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