MSPs’ Pain Points

CF: What are MSPs’ biggest pain points when dealing with their customers and how is Perimeter 81 helping with those?

GR: For us, the pain point is shopping around. How do you get from A to B as quickly as possible, but you don’t cut corners so that you make mistakes. The process for Perimeter 81 very simple. We literally will have a partner come on to a session with us, we give them the 30,000-foot elevator pitch on the company, but more importantly, the tech and the architecture. It’s all done as a firewall-as-a-service that spins out into our cloud management and device posture check, to SWG, and then, of course, creating your own virtual tunnels, whether that be into Azure or whether into into Google or AWS. So the magic and simplicity that we take is you sit on a phone call with us, within 10 minutes you understand the architecture and company background, but then the magic happens in our demo. Literally within 10 minutes, we can sit there with a customer, a prospect or partner and show them a live demo where we will start to add gateways, we will add tunnels and we will do tunnel inspection if we need to. We will bring in users. We will then branch out into other hybrid cloud locations and it’s done within 10 minutes. And I think the beauty of it is we have an average sale cycle of 21 days. That’s how promptly we move from start to finish. And also we have a very open book when it comes to our pricing model. There is no back and forth again around tailored negotiations. We have an essentials, a premium and a premium plus. And then we have an enterprise package. The enterprise is very much for 1,000 plus users. We will sit down and of course, like any company, negotiate the best deal. But it’s a very open book.