ZTNA Adoption Challenges

CF: Are there challenges associated with ZTNA adoption?

GR: I think the short answer to that is yes. What does zero trust look like to you as a customer or a user? And what is it like to you as an MSP? And then you’ve even got the vendor, what do they perceive to be zero trust? The way we we boil it down, zero trust is if you don’t like the look of something, or somebody isn’t following a specific set of guidelines and rules and rigor to come into the network, then quite simply, with the whole array of device posture checks, protocol supports, application acceptance, you name it, the control becomes that of the MSP. So you are in control of your own destiny. And that’s one of the key things. And what will happen probably in 2023 is there’ll be another element of security that has to get added as part of the zero trust protocol. But today, we’re fully compliant and fully regulated. We’ve got all of the key certifications and security operations center (SOC) compliances that you would expect to be considered that regulated and approved vendor for all things zero trust. So my answer to that is when you do your homework, make sure you’ve got a very defined list of what you perceive to be zero trust. And if they can’t meet those needs, then shop around because people like us, you know, we can check pretty much all of those boxes.