Looking Ahead
CF: Overall, what can partners expect from LogRhythm in 2023?
GA: With partners, No. 1, it’s profitability, They have to make money. They have to fund their operations, etc. The cybersecurity market is white hot and where there’s mystery, there’s margin. And there’s a lot of mystery in solving these complex security issues. So they can expect margin.
No. 2, they can absolutely expect innovation. If we have to stay five steps ahead, we have to be innovating every single day. And then finally, a maniacal focus on our customer satisfaction, our customer success. It is the goal of everyone within LogRhythm that we never lose a customer, the customers are happy with what we do and how we do it. And it’s not like we’re perfect. We make software so there are issues with it. It’s how you handle the issues. It’s how you solve and how you communicate. We want to be world-class there. We want to continue with everything within our organization focused on that customer success.