What emerging trends and technologies did customers start engaging with during the pandemic, and where are things now?

Allison Francis

December 17, 2021

6 Slides

The pandemic fundamentally and forever changed the way we work, and accelerated the digital transformation.

With the ongoing pandemic and continued economic uncertainty, MSPs are homing in on their strategies and focusing on their resources. The MSP trends expected to shape the industry really highlight how interwoven maturing technologies and emerging developments have become.

In the next few years, shaped by the pandemic and the urgent needs it revealed/unleashed, there will be a number of hot emerging technologies that will be in high demand. These have already created new opportunities for MSPs to incorporate into their product portfolios and service offerings. And it will most definitely continue to do so.

Staying competitive in this new business and economic environment requires new strategies and practices for partners.

MSPs are making much-needed investments in security, are adopting new hybrid on-premises and cloud approaches. They are embracing new and emerging technologies overall. The road to digital transformation isn’t an easy one, and can take many forms. As a result, MSPs have a golden opportunity to help customers navigate this new landscape.

At our recent Channel Partners Conference & Expo, we conducted roundtables with channel experts addressing hot topics in areas such as cybersecurity, cloud and managed services.

New technologies and their impact was among hot topics addressed during our roundtable with MSP industry experts.

Panelists included:

Scroll through our slideshow above for highlights from this roundtable.

Read more about:

MSPsVARs/SIs

About the Author(s)

Allison Francis

Allison Francis is a writer, public relations and marketing communications professional with experience working with clients in industries such as business technology, telecommunications, health care, education, the trade show and meetings industry, travel/tourism, hospitality, consumer packaged goods and food/beverage. She specializes in working with B2B technology companies involved in hyperconverged infrastructure, managed IT services, business process outsourcing, cloud management and customer experience technologies. Allison holds a bachelor’s degree in public relations and marketing from Drake University. An Iowa native, she resides in Denver, Colorado.

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