Jim Satterwhite, CEO, Venture Pointe

“Today’s environment is further blurring the lines between MSPs and MSSPs. Meaning, you can sit around and wait for something to happen to you, or you can take proactive measures ensuring the networks being managed or created are secure. Venture Pointe, as others, are now running their own network security scans, and vulnerability testing – specifically running the same processes on themselves and their networks as outside security professionals. Additionally, we are really having to provide additional security training and consulting to our clients. The need for improved education against phishing attacks has driven new revenue opportunities for MSPs to provide the training, testing and oversight of these forms of attacks to each client.

“Venture Pointe, as a result of mobile device management requirements significantly increasing over the past months, has taken a much increased role in client new-hire onboarding and training ahead of these employees hitting the work floor. Additionally, we have had to develop standard work from home (WFH) environmental assessments not just for general workspace performance, but to also ensure secure and compliant work spaces. We have seen roughly a tripling of the number of clients employing MDMs in the last six months alone.

Honestly, the security conversation probably occupies 80% of the initial client conversation and then continues throughout the relationship to ensure there is a consistent development and maturation of all environmental/data environments.”