Jennie Tietema, Principal Product Manager, Amazon Chime SDK

“Enterprise Connect has been a great opportunity to meet with customers and partners — to learn more about how the services and features we offer are helping to solve real business problems, especially during tough times. These conversations push us to invent and innovate on behalf of our customers. This week we were pleased to launch Call Analytics for Amazon Chime SDK. Customers appear to be excited by the ML-based analytics they can derive from all their recorded and transcribed communications.”