questions growth

Methodology

Written by James Anderson
July 7, 2022

J.D. Power queried 5,061 businesses that purchased data and voice services.

The research firm asked respondents to measure the wireline experienced based on performance and reliability, cost, communications, sales/account representives, billing and customer service.

J.D. Power conducted the survey from March through May 2022.

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James Anderson

James Anderson is a news editor for Channel Futures. He interned with Informa while working toward his degree in journalism from Arizona State University, then joined the company after graduating. He writes about SD-WAN, telecom and cablecos, master agents and carriers. He has served as a moderator for multiple panels at Channel Partners events.