Protecting Partners, Customers From Ransomware

CF: Ransomware is massive with new attacks every day. How is Trend Micro helping its partners and their customers stay safe?

JC: So we’ve been building a new way of providing Trend Micro solutions to customers and through partners. We’re looking at a couple of areas. No. 1 is through SaaS models. The benefit there is that we manage any updates, we manage any patches because that’s one of the biggest gaps that organizations have. Patch management is a challenge for everybody. So we take that off the table for them.

Second, we have been developing our extended detection and response (XDR) capabilities. It’s not just giving them a million alerts on a regular basis. It’s actually looking at all those alerts and then identifying which alerts are critical or not. So we’re giving them the visibility into protecting that. We’re seeing the ransomware attack being detected early before the ransomware is actually being deployed. So our ransomware numbers are going down significantly in terms of detections because we’re actually blocking the attack before it even gets to that stage for our customers, which is what needs to happen today.