Partner Feedback

CF: What are you hearing from partners in terms of their most pressing needs?

JS: There are a couple of things they want. They want access to our technology and that’s something that we improved last year … so giving our partners access to everything we do, and making sure they can demo and use the technology. We actually do have a new rapid risk assessment for our partners that we just released. We are listening to them and we heard them, and we offer that as well. And then the other thing is our protection. So if you look at what partners want, they want to know that they have protection and the ability to make profits. So along with protection, we rolled out a new deal registration incumbency program on Jan. 1. And then with the specializations, that gives our partners the ability to build practices of their own.