Nitel’s Jim Glackin

Jim Glackin
Executive Vice President, Channel Sales
Nitel

Jim Glackin has been Nitel’s executive vice president of channel sales for just about a year now. He is responsible for all channel sales and support to further expand Nitel’s presence and deliver value to partners as part of the company’s channel-first growth strategy.He came to Nitel from Masergy where he led their channel sales operations. He started his career at AT&T focusing on enterprise business partnerships followed by CenturyLink, where he served as vice president of strategic partners.

Bonus info: Glackin is a licensed pilot and flies transport missions for the animal rescue organization Pilots N Paws.

“I’ve been in the channel for 25 years, starting out in channel management and working up through different roles,” Glackin said. “It’s a big channel out there and there’s a lot going on. To be named as one of the top influencers in the channel is incredibly humbling and a great honor at the same time.

“I was just on a call where I was introduced as the executive vice president of channels and it kind of hit me — I honestly feel that I’ve never left my channel management roots. It’s all about service. I’ve never adopted the title channel chief because the partner is the chief in the channel. It starts with the partner. My work philosophy is all around service and service leadership. I’ve never been too proud to get down in the weeds, sit down with a partner and work through an issue. I’ll never be too busy or too high on the org chart to take a call from any partner and help them. And I think that really is what makes the difference between a true channel leader and somebody I would call a channel chief.”