MSP Feedback

CF: What are you hearing from MSPs in terms of their most pressing needs?

SB: With ransomware evolving like it is, a lot of the MSPs that we work with are benefiting from the MTR service. My favorite piece of feedback, and I got this from one of our MSPs, is that he’s actually able to sleep at night knowing that Sophos is watching. Doing my job is enabling an MSP to sleep better at night, given all of the challenges and all of the threats that MSPs face, not just for their end customers, but also for themselves internally. And so we really do encourage MSPs to leverage the tools not just in their existing agreements with their customers, but more importantly, for their own environments, so that you have somebody watching 24/7.