MSPs’ Customers’ Latest Needs

CF: What are MSPs’ customers’ latest needs? How is Sophos helping them address those needs?

SB: MSPs absolutely need next-generation ransomware protection, but they also need to provide active threat hunting across their customers’ networks, and they need that team or the ability to have that active threat hunting 24/7/365. It’s important that they have the ability to sell this cybersecurity as a system versus, five or 10 individual point solutions. When you look at selling cybersecurity as a system, where each of the different technologies can communicate with each other, it’s a much more holistic and effective solution. With Sophos, the adaptive cybersecurity ecosystem is kind of an evolution of the synchronized security approach where we have the endpoint talking to the firewall and now it’s talking to the email, it’s talking to mobile and it’s talking to even other applications, for instance Microsoft 365.

We’re pulling data into our XDR system in order to allow the MSP, or the MSSP if they choose, to go and do that active threat hunting themselves. Or if they don’t have the internal resources to do that, they can actually leverage the Sophos MTR service, which will provide that 24/7/365 active threat hunting. So if we see something with a customer on the other side of the world, we can come back and scan all of our global customers to ensure that we’re not seeing something similar in their environments. MSPs and partners, and customers in general benefit when you have a lot more visibility, more data intelligence, and that’s all integrated together.