MSPs’ Most Pressing Cybersecurity Needs

Channel Futures: When it comes to cybersecurity, what are MSPs and their customers most in need of from Sherweb? Are there particular types of tools, products, services, etc.?

Sherweb’s Jim O’Driscoll: One of the things I’ve seen even in my past was a lot of people, a lot of corporations, when they get their new cybersecurity insurance checklist, that ends up driving conversations with us as an MSP around the need to be able to say, ‘Yes, yes and yes’ to the following. So do they need a backup for their Microsoft environment? Do they need a backup for their Office 365 accounts? So all things that maybe they weren’t thinking about previously and now … they are stark yes or no on the cybersecurity insurance checklist.

We’re trying to make sure we’re positioning and adding products to our marketplace that can help customers do that, that are also simple to deploy because they don’t want to do a huge project. It’s usually a timely thing. So our Office Protect Alliance is a Sherweb-built product that’s all about securing the Microsoft 365 tenant. So that’s something we talk to our customers about quite a bit.