Fred Franks, Chief Strategy Officer, FIT Technologies
“There is a consolidation of these services to create a more comprehensive solution for MSPs. We can see ConnectWise is doing the same with their services.
“Enhancing the core offering of an MSP ERP (ticketing/projects/CRM/timekeeping/asset management) and adding documentation, EDR services and other combos is the right direction. Especially with many MSPs being under 20 people, building an all-in-one solution makes great business sense.
“With consolidation of MSPs through acquisition, it will be interesting to see how many large MSPs remain on the Datto/ConnectWise track vs ServiceNow/Netsuite/etc.”