Digital Platform
The combined company will use and expand ROI’s Baseline IT platform.
The software platform gives customers insights into pricing, inventory, order management and other support metrics.
DeStefano said ROI Communications evolved its customer support platforms over the years, moving from spreadsheets to TSD tools and most recently to Baseline.
“It was a long journey, but from what I’ve seen and used in the past and what I know about this business, it is a world-class platform that supports our customers from from cradle-to-grave,” he said.
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