MSP Toolkit’s Len DiCostanzo

Len DiCostanzo
CEO
MSP Toolkit

“I believe the goal of an MSP to deliver positive outcomes for their clients using technology has not changed since I started out almost four decades ago. What has changed is the level of solution complexity for the MSP and their clients.  With thousands of SaaS apps on the market, shadow IT running amok, bad actors attacking technology infrastructure and the pace of technology evolution speeding up as we speak, influencers, vendors and thought leaders need to match the knowledge of the experienced MSP partner, marry it to what’s next and bring it to the masses in consumable bite-size chunks. It’s amazing is how many MSPs have changed the lives of their peers by developing solutions to fill gaps in their stack, then getting acquired by vendors, only to bring that knowledge into the vendor world and begin to influence the next generation of MSPs. That cycle will surely continue to evolve the channel and the world of the MSP.”

Think of Len DiCostanzo as the former pro sports player turned broadcaster. If Cowboys great Tony Romo comes to mind you are on the right track. DiCostanzo has spent his career in the managed services channel first as a founder of a technology services firm, then working for tech suppliers and vendors who focused on the MSP channel before assuming his role as a consultant.

Romo and other former players in the booth have credibility because they played the game. DiCostanzo quickly gains the confidence of those he works with because he too has played the game, having built and then sold his MSP business. Because of that experience, when he speaks people listen. Many in the channel got to know “Len” when he was just a kid from Staten Island, New York, building his MSP business. Perhaps that’s why he has such a great following. He’s never stopped helping his fellow MSPs understand how to grow their businesses, bolt on new tech suppliers or figure out what to charge for their services.

“What I really enjoy is when an MSP comes up to me at an event or anywhere and thanks me for changing their lives,” he said. After nearly four decades in the industry, the master of the MSP market shows no signs of slowing down any time soon.