Dan Shapero, President and COO, TeamLogic

Written by Allison Francis
April 6, 2021

“At Teamlogic IT we believe there is no finish line for the war against cyber crime. The threat level has, and will, continue to increase the stakes. There was a time where we could rely on protecting the application, data, endpoints and firewall with backup as a way to recover if all else failed. We are always on the defense, so taking a layered approach to security is the best strategy.

“The pandemic caused many employees to work from home outside the security perimeter. Bad actors caught on and used social engineering to gain access through unsuspecting remote workers. As a result, employee awareness training and Windows Virtual Desktop were all the rage. That was last year.

“The SolarWinds attack shocked many in the trade with a pandemic of its own. Because of this, SOC services have become an essential part of the MSP toolkit. Exploited machines need to be quarantined immediately to minimize the damage. SOC is around-the-clock work and rapid response has never been more important.

“The good news? This all drives additional margin for the MSP. As we know, there has never been a better time to be a managed IT service provider.”

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Allison Francis

Allison Francis is a writer, public relations and marketing communications professional with experience working with clients in industries such as business technology, telecommunications, health care, education, the trade show and meetings industry, travel/tourism, hospitality, consumer packaged goods and food/beverage. She specializes in working with B2B technology companies involved in hyperconverged infrastructure, managed IT services, business process outsourcing, cloud management and customer experience technologies. Allison holds a bachelor's degree in public relations and marketing from Drake University. An Iowa native, she resides in Denver, Colorado.