CX Effect
Another niche TSB entered the market, this time focusing on customer experience.
Andrew Pryfogle, a former cloud leader at Intelisys, formally launched CX Effect, a brokerage that specializes in software solutions like customer relationship management (CRM), business process outsourcing (BPO) and contact center as a service (CCaaS).
Pryfogle explained that CX Effect’s laser focus on these technologies has led the associated vendors to offer commission levels it has never before offered to the agent channel.
Get details on the new company.