CompTIA’s Carolyn April
In a theater session on the expo floor, Carolyn April, senior director of industry analysis, CompTIA, covered the MSP market and the trends that will shape their future.
“For the most part, we’re seeing optimism compared to what we saw two years ago. When we did our study in 2020, pessimism levels were really high. Some MSPs were either nervous about the future or just unhappy. This year, there is certainly more optimism – people are starting to see the light at the end of the tunnel. There is still some pessimism, but I think some partners are just gun-shy; they’re not sure what to expect in the future. But, by and large, the bounce back is very real.”
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