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"Managed security service provider (MSSP) offerings are necessary for many companies facing the No. 1 problem in security — headcount shortage. However, when discussing these offerings with clients, there is typically an uphill battle against the negative stigma associated with low value, or legacy, MSSPs. Conveying the true value of an MSSP as an extension of the security team and building trust between the organizations creates a longer sales cycle, but provides a more productive relationship."
—Randy Watkins, director, security architecture, Critical Start
“Managed security service provider (MSSP) offerings are necessary for many companies facing the No. 1 problem in security — headcount shortage. However, when discussing these offerings with clients, there is typically an uphill battle against the negative stigma associated with low value, or legacy, MSSPs. Conveying the true value of an MSSP as an extension of the security team and building trust between the organizations creates a longer sales cycle, but provides a more productive relationship.”
—Randy Watkins, director, security architecture, Critical Start
