Have We Forgotten About the Customer?
There are myriad elements to be dealt with in operating a channel organization. But no matter what else is going on, the one thing that always matters most is the customer. The customer experience is the heartbeat of the business. Hilary Gadda, director of national channel development for TPx, will lead Dany Bouchedid, founder and CEO of COLOTRAQ, Scott Levy, CEO of Bridlewood Consulting, Jeff Ponts, founder and executive vice president of Datatel Solutions, and Peter Radizeski, founder and president of Rad-Info, in a discussion of strategies and tactics for improving the customer experience.
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