Jen Felch, Dell Technologies

When Jen Felch stepped into the role of chief digital office for Dell Technologies in 2019, she was the first person to hold the position. She had been with the company since 2010, starting out as an executive director. She also served as Dell’s senior manager of global operations from 2003 until 2009, before she briefly moved to Boeing.

Felch drives strategy, direction and delivery for Dell Digital, Dell’s IT organization. She is part of the company’s initiative to transform the traditional IT function and enable the adoption of digital technologies across Dell. They are also pursuing business transformation with their customers around the world. Felch’s role combines the traditional roles and responsibilities of a CIO, along with the emerging role of change agent for digital transformation. She also manages the “Dell Digital Way,” a simplified and innovative technological and cultural approach to quickly introducing new products and capabilities that provide Dell with a competitive edge.