8. Brandon Knight to Zoom

Written by Craig Galbraith
January 1, 1970

Brandon Knight took his contact center expertise to Zoom, where his title is global head of channel-customer experience.

He spent the past two-and-a-half years leading Telarus’ contact center practice.

It’s a big role for Knight, who will “be responsible for leading what the experience of Zoom looks like today.”

Learn more about the aggressive steps Zoom is taking to bolster its contact center practice.

Tags:

Craig Galbraith

Craig Galbraith is the editorial director for Channel Futures and Channel Partners, joining the team in 2008. Before that, he spent more than 11 years as an anchor, reporter and managing editor in television newsrooms in North Dakota and Washington state. Craig is a proud Husky, having graduated from the University of Washington. He makes his home in the Phoenix area.