7. Standalone RMM Software Is Dead
When Kaseya, Level Platforms and N-able Technologies each got acquired within weeks of one another, it was clear the standalone RMM software market was dead. Increasingly, MSPs would purchase integrated suites from a single company -- a trend ConnectWise and LabTech Software anticipated when they partnered up around 2010.
What it means today: Some MSPs are re-considering their vendor lineups amid all the M&A. But remember this: Changing a tool can be more painful than sticking with what you've got.
When Kaseya, Level Platforms and N-able Technologies each got acquired within weeks of one another, it was clear the standalone RMM software market was dead. Increasingly, MSPs would purchase integrated suites from a single company — a trend ConnectWise and LabTech Software anticipated when they partnered up around 2010.
What it means today: Some MSPs are re-considering their vendor lineups amid all the M&A. But remember this: Changing a tool can be more painful than sticking with what you've got.