Services Business

Martin Bitzinger is senior vice president, product management and marketing at Mitel. He also spoke at the press conference.

“The services business that’s coming over [from Unify] is very big in magnitude compared to the overall. What is coming over is more than 1,400 dedicated services experts in the communication and collaboration space. They do the full scope of a customer lifecycle, implement, operate, maintain support, and they have some very, very large enterprise class customers that they serve. They have capability and delivery centers all around the world, from Brazil, Poland, Romania, Bulgaria, Greece, and India to deliver true 24/7 kinds of capabilities around those customers. This capability will position us very, very differently when we’re trying to go after enterprise class customers,” Bitzinger said.