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 Channel Futures


Jess Burn, Forrester

5. Jess Burn, Forrester

  • Written by Claudia Adrien
  • October 3, 2023

Business email compromise (BEC) is driving demand for cloud-based API-enabled email security solutions (CAPES), creating more opportunities for email security providers.

BEC is an impersonation attack where emails appear to come from within the company, or from a trusted partner or supplier, and are mainly focused on fraud. Phishers imitate legitimate senders by spoofing their email addresses or compromising their accounts. In some BEC scams, attackers impersonate coworkers or executives to persuade victims to conduct wire transfers, buy gift cards, or steal sensitive personal information like tax documents.

Jess Burn is senior analyst at Forrester.

“The pandemic saw a mass migration to the cloud and that included email,” she said, making waves for her assessment. “As more firms moved to cloud-based email infrastructure from providers like Microsoft and Google, they also moved away from secure email gateways (SEGs) and toward cloud-based email security. So we saw the rise of CAPES as an add on to the naïve security capabilities offered by the email infrastructure providers.”

Our latest CF List focuses on email security providers. Analysts with Omdia, Frost & Sullivan and Forrester weighed in on email security market trends and what it takes to be a successful provider.

Read more from the article here.

Tags:

Claudia Adrien

Claudia Adrien

Claudia Adrien is a reporter for Channel Futures where she covers breaking news. Prior to Informa, she wrote about biosecurity and infectious disease for a national publication. She holds a degree in journalism from the University of Florida and resides in Tampa.

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