Working Together

CF: What exactly does this new initiative look like? In other words, how are partners and direct sales teams working together, and, in addition, how is any conflict avoided or resolved?

JA: First, it’s important to note that our field is already working closely with partners — we’ve been committed to the goal of attaching partners to 100% of customer engagements for several years. This new team is bringing together various people and resources from across our organization to give partners a more streamlined experience. For example, a member of our sales team may be working with a customer in the financial services industry who needs rapid support as they migrate workloads out of their own data center and onto Google Cloud. That salesperson can work with our team to identify a partner with the right, proven experience in migration services, and bring them in to support that customer.