Human error is behind a bug that reportedly exposed thousands of customer support tickets to an unauthorized individual.

Claudia Adrien

April 9, 2022

7 Slides

Our weekly Channel People Making Waves counts down the top stories of the past seven days. We highlight the individuals behind the stories, this week featuring Google Cloud, Ingram Micro, VMware and more.

First up, Google Cloud launched the Chronicle MSSP Program. How will it offer MSSPs around the world the ability to provide scalable, differentiated and effective detection and response capabilities? A Google Cloud executive explains how and why the company is charging ahead.

Every organization could use a refresh. Ingram Micro is taking it to the next level by getting a digital makeover. Read on to learn how the company is utilizing artificial intelligence and machine learning to solve business complexities.

Also, Kate Woolley, general manager of IBM Ecosystem, is now Big Blue’s top partner executive. She made waves this week for her three-month “listening tour” and for her vision for the channel. Don’t miss Jeff Schwartz’s article and our most-read story of the last seven days.

Check out our slideshow above for the people who made the top stories of the week. Lastly, don’t forget to catch last week’s roundup, which you can find here.

Want to contact the author directly about this story? Have ideas for a follow-up article? Email Claudia Adrien or connect with her on LinkedIn.

 

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About the Author(s)

Claudia Adrien

Claudia Adrien is a reporter for Channel Futures where she covers breaking news. Prior to Informa, she wrote about biosecurity and infectious disease for a national publication. She holds a degree in journalism from the University of Florida and resides in Tampa.

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