#4: Rackspace Outage Impacts Thousands of Email Users
It turns out a malicious hacker with ransomware was to blame for disrupting email service for thousands of Rackspace’s Hosted Exchange customers in mid-December. The company didn’t offer a lot of details but said the bad actor was financially motivated.
Rackspace early on Dec. 2 said it was investigating connectivity and login issues in its Hosted Exchange environments. The investigation expanded over the next two weeks before the announcement came that the company was the victim of ransomware.