Changes that Will ‘Make a Huge Difference’
A big reason why now marks the time for VMware partners to lead commercial sales comes as the company rolls out more automation.
As VMware itself continues the shift from legacy products to software as a service and subscriptions, it’s also updating “archaic” processes. Those upgrades will translate into partners spending far less time waiting for quotes and on placing orders, Cooper said. In fact, the wait times should drop significantly.
“Some of our partners are waiting days for the simple things like a quote or order processing,” Cooper said. “Putting this automation in place is going to make a huge difference in that and in customer satisfaction.”
Speaking of customer satisfaction, on the next slide, Cooper discusses client talk of moving data out of the cloud and back to on-premises.
