Unexpected Costs

Fidler also lamented that meeting the certifications this year also is disruptive from a budgeting perspective. WCA completes its annual strategic planning with its employees by January of each year.

“Now we’re going to have to redo that if we want to fit this in,” he said.

Fidler said there are still numerous unknowns in what those costs will amount to.

“I really need to see is how they’re going to roll this out, how they’re going to support the partner community, what that investment is in terms of education, the cost of these exams — and there are the opportunity costs,” Fidler said. “Because if you tell somebody that they could take a day or two off, or a month or a week or whatever the time frame is, they’re not doing client work. So it gets to be expensive. We’ll have to see how we balance that out and take care of our existing clients and be a viable business.”