‘We Collectively Showed Up’

Cook acknowledged the success of the partners helping their customers establish new remote workforces during the pandemic.

“I couldn’t be more proud of how we collectively showed up. It was just ‘focus on the customer’; they all needed help as the world pivoted. And we clearly benefited from the opportunity it created around client solutions demand. Our partners are uniquely well positioned and were there to help serve our customers. For that we’re very grateful.”

Dell’s client devices business grew 23% in the channel in the fourth quarter, and up 7% for the year. In Q4, its Client Solutions Group grew 19% faster than the rest of the market.

Cook believes the demand for devices will continue as we slowly ease out of the pandemic.

“There’s going to be this necessity to change from a desktop to a notebook, or refresh and update the device because of current software needs. I think the horizon for demand and growth [will] continue, at least to the first half of the year.”