MDR Pro Plus Incident Response Service

Dell’s new incident response offering is a Dell-managed security operation service. According to Dell’s announcement, it will include around-the-clock threat detection and investigation while prioritizing which vulnerabilities must get patched. It also supports breach and attack simulations, penetration testing, incident recovery and training. The expanded managed services also include the launch of Managed Detection and Response Pro Plus.

Embedded in MDR Pro Plus is Dell’s new Proactive Incident Response service, which relies on the IT giant’s threat detection analysts. According to Dell’s VP of edge and security services, Mihir Maniar, the company targets MDR Pro Plus at midmarket and enterprise customers.

“Within two hours when a breach happens, we can have an initial call set up with the customer and our experts to help them respond and recover from the breach,” Maniar said.