#13: Death of Ken Mercer
The telecom channel losts a very popular figure this year in Ken Mercer. The community mourned his death in May.
The manager of customer success at Telesystem had more than 20 years of technical and business experience in the industry.
Before Telesystem, Mercer held leadership roles at MetTel, Sprint, CenturyLink Business and more. Of course, many in the channel knew him for his nearly 13 years at TBI.
“Ken meant the world to me,” said Telesystem CRO Bruce Wirt at the time. “Long before he joined my team at Telesystem, he was instrumental in helping me understand how the channel operated. He was always forthcoming with advice no matter who you were, and was refreshingly transparent with his thoughts and opinions. Ken was the kind of person that would give you his umbrella in the rain; just a genuinely good-hearted person.”
Mercer was 54.
