Thong Kha, Vice President of Operations, Cloud Carib

“Automation is integral to optimizing processes and business efficiency at Cloud Carib. Significant cost savings are not only realized by reducing the time spent on manual tasks, but also through the avoidance of rework required to remediate human errors. Automating as much as possible is key to ensuring that our internal teams can focus on activities that further the enhancement of our core business and services, instead of poring over manual tasks that are prone to error. 

“As part of automation initiatives, digitizing workflows is critical to ensure standard processes are always followed and compliance requirements are met in day-to-day activities without having to rely on manual intervention. As automation within an organization matures, machine learning and artificial intelligence can be applied to increasingly optimize all facets of the business. These benefits give our team added time to work more efficiently and allows them to focus on strategic initiatives.”