There’s Another Competency in Town

AWS delivers a number of competency programs to certify partners in its various technologies. The latest to join the crowd? The AWS Conversational AI Competency. This will launch in the first quarter. It will ensure partners do chatbot, virtual assistant and interactive voice response correctly. The curriculum will include the following:

•          Selecting use cases

•          Defining Natural Language Understanding intents and training phrases

•          Designing conversational flows

•          Integrating back-end services

•          Testing, monitoring and measuring

Partners that have already taken part in the initial launch of the initial AWS Conversational AI Competency include Accenture, Cation Consulting, Cognigy, Deloitte, NeuraFlash, NLX, Quantiphi, ServisBOT, TensorIoT, VoiceFoundry and XAPP AI.