1. Real-Time Messaging Apps Aren’t One-Size-Fits-All
Fifty-seven percent of organizations surveyed by BetterCloud are using two or more real-time messaging applications. Of organizations with more than 5,001 employees, 20 percent use five or more real-time messaging apps.
BetterCloud said that there can be various reasons why an organization would use more than one real-time messaging app, "the most obvious being that departments have different needs. Sales teams may need to easily chat and video conference their prospects, which makes Google Hangouts and Skype for Business quality candidates. Engineering teams may need to configure integrations and Slack bots to receive timely information in a group channel rather than clogging inboxes."
Fifty-seven percent of organizations surveyed by BetterCloud are using two or more real-time messaging applications. Of organizations with more than 5,001 employees, 20 percent use five or more real-time messaging apps.
BetterCloud said that there can be various reasons why an organization would use more than one real-time messaging app, "the most obvious being that departments have different needs. Sales teams may need to easily chat and video conference their prospects, which makes Google Hangouts and Skype for Business quality candidates. Engineering teams may need to configure integrations and Slack bots to receive timely information in a group channel rather than clogging inboxes."
