1. 8×8 Integrates VO, VCC Into Single Cloud Communications Platform
In January, 8x8 (EGHT) unveiled an integrated Virtual Office (VO) and Virtual Contact Center (VCC) platform. The cloud-based UC solutions provider said this platform could help companies boost their customer satisfaction levels and reduce the amount of time IT spends on basic "care and feeding" telephony tasks.
In January, 8×8 (EGHT) unveiled an integrated Virtual Office (VO) and Virtual Contact Center (VCC) platform. The cloud-based UC solutions provider said this platform could help companies boost their customer satisfaction levels and reduce the amount of time IT spends on basic "care and feeding" telephony tasks.
Tags:
