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Channel Futures

Field Service Management

Field Service Management

  • Written by Buffy Naylor
  • September 23, 2023

Schedule Optimization for Field Service Management (FSM) promises to simplify scheduling by addressing multiple concurrent objectives, such as priority, parts availability and specific skills required. It also accounts for dispatcher workloads, considering costs and carbon footprint in the scheduling and dispatch process. 

 

 

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Buffy Naylor

Buffy Naylor is managing editor of Channel Futures. Prior to joining Informa (then VIRGO) in 2008, she was an award-winning copywriter and editor, then senior manager of corporate communications for an international leisure travel corporation and, before that, in charge of creative development and copywriting for a boutique marketing and public relations agency.

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