https://www.channelfutures.com/wp-content/themes/channelfutures_child/assets/images/logo/footer-new-logo.png
  • Home
  • Technologies
    • Back
    • SDN/SD-WAN
    • Cloud
    • RMM/PSA
    • Security
    • Telephony/UC/Collaboration
    • Cable
    • Mobility & Wireless
    • Fiber/Ethernet
    • Data Centers
    • Backup & Disaster Recovery
    • IoT
    • Desktop
    • Artificial Intelligence
    • Analytics
  • Strategy
    • Back
    • Mergers and Acquisitions
    • Channel Research
    • Business Models
    • Distribution
    • Technology Solutions Brokerages
    • Sales & Marketing
    • Best Practices
    • Vertical Markets
    • Regulation & Compliance
  • MSP 501
    • Back
    • 2022 MSP 501 Rankings
    • 2022 NextGen 101 Rankings
  • Intelligence
    • Back
    • Galleries
    • Podcasts
    • From the Industry
    • Reports/Digital Issues
    • Webinars
    • White Papers
  • Channel Futures TV
  • EMEA
  • Channel Chatter
    • Back
    • People on the Move
    • New/Changing Channel Programs
    • New Products & Services
    • Industry Honors
  • Resources
    • Back
    • Advisory Boards
    • Industry Organizations
    • Our Sponsors
    • Advertise
    • 2023 Editorial Calendar
  • Awards
    • Back
    • 2022 MSP 501
    • Channel Influencers
    • Circle of Excellence
    • DE&I 101
    • Technology Advisor 101 (TA 101)
  • Events
    • Back
    • 2023 Call for Speakers
    • CP Conference & Expo
    • MSP Summit
    • Channel Partners Europe
    • Channel Partners Event Coverage
    • Webinars
    • Industry Events
  • About Us
  • DE&I
Channel Futures
  • NEWSLETTER
  • Home
  • Technologies
    • Back
    • SDN/SD-WAN
    • Cloud
    • RMM/PSA
    • Security
    • Telephony/UC/Collaboration
    • Cable
    • Mobility & Wireless
    • Fiber/Ethernet
    • Data Centers
    • Backup & Disaster Recovery
    • IoT
    • Desktop
    • Artificial Intelligence
    • Analytics
  • Strategy
    • Back
    • Mergers and Acquisitions
    • Channel Research
    • Business Models
    • Distribution
    • Technology Solutions Brokerages
    • Sales & Marketing
    • Best Practices
    • Vertical Markets
    • Regulation & Compliance
  • MSP 501
    • Back
    • 2022 MSP 501 Rankings
    • 2022 NextGen 101 Rankings
  • Intelligence
    • Back
    • Galleries
    • Podcasts
    • From the Industry
    • Reports/Digital Issues
    • Webinars
    • White Papers
  • Channel Futures TV
  • EMEA
  • Channel Chatter
    • Back
    • People on the Move
    • New/Changing Channel Programs
    • New Products & Services
    • Industry Honors
  • Resources
    • Back
    • Advisory Boards
    • Industry Organizations
    • Our Sponsors
    • Advertise
    • 2023 Editorial Calendar
  • Awards
    • Back
    • 2022 MSP 501
    • Channel Influencers
    • Circle of Excellence
    • DE&I 101
    • Technology Advisor 101 (TA 101)
  • Events
    • Back
    • 2023 Call for Speakers
    • CP Conference & Expo
    • MSP Summit
    • Channel Partners Europe
    • Channel Partners Event Coverage
    • Webinars
    • Industry Events
  • About Us
  • DE&I
    • Newsletter
  • REGISTER
  • MSPs
  • VARs / SIs
  • Agents
  • Cloud Service Providers
  • Channel Partners Events
 Channel Futures

Security


Shutterstock

Email Security with Envelope

The MSP’s Guide to Email Security Incident Response

  • Written by Eyal Benishti
  • January 27, 2020
Since 90% of cybersecurity attacks start with an email, a security strategy is key.
Ironscales' Eyal Benishti

Eyal Benishti

Demand for channel services, especially for managed service providers (MSPs), managed security service providers (MSSPs) and managed disaster recovery (MDRs) providers, has dramatically increased in recent years as businesses of all sizes look to formulate strategic partnerships that can help reduce cyber risk, which has grown exponentially. The rapidly shifting cybersecurity threat landscape is one of the primary reasons that the managed services market is expected to grow 11% between 2016 and 2022, according to a September 2019 report from Market Research Future.

This move should come as no surprise. Now more than ever, cyberattackers are gaining access to organizations’ and their employees’ valuable information through advanced phishing attacks costing millions in lost revenue, time and effort. They’re taking advantage of today’s fast-paced, connected world, where it’s not unusual for essential requests and transactions to be made over email. For example, if a midlevel employee unknowingly receives an impersonation email from their CFO asking them to do something, they’re probably going to do it.

Unfortunately, these actions come at a cost. Recently, the Federal Bureau of Investigation issued a public service announcement that showed business email compromise (BEC) cost organizations globally $26 billion over the past three years.

Despite steps taken by organizations to stop these attacks, the burden to mitigate and manage is overwhelming for many IT teams and companies. This is the reason more companies are turning to the channel to help manage their security protocols and daily activities. Fortunately for the channel, this is an opportunity worth taking.

The Burden of Email Security and Incident Response

Email remains the primary cybersecurity pain point for both MSPs and their customers. According to the 2019 Data Breach Investigations Report, more than 90% of all attacks start with an email, making it a significant burden for internal and external security teams tasked with protecting and monitoring company email inboxes.

SOC teams are often responsible for handling thousands of email inboxes within their organizations. Adding to their burden, email attacks are growing more frequent and advanced, with techniques such as BEC, spear-phishing and account takeover becoming more commonplace. These attack types are built to bypass traditional technical and human controls such as rules-based secure email gateways (SEGs) and security awareness training.

The onslaught of phishing emails creates a backlog of both phishing and nonphishing cybersecurity incidents to investigate. While threats require attention, phishing mitigation requires real-time analysis, as it takes on average less than 82 seconds for a human to engage with a phishing email once it lands in an inbox, according to Aberdeen Group.

Unlike the customers they serve, MSPs are in a unique position to see within inboxes, across multiple clients, and often across different industries. This provides valuable insight into attacks and trends that are constantly changing, ultimately giving MSPs the advantage to stop the attack quickly and efficiently.

Steps for MSPs to Secure Customer Inboxes

Knowing that email will continue to serve as the primary attack vector, MSPs must prioritize an email security strategy to protect both their own mailboxes and those of their customers without burdening security teams. This is especially vital as …

  • Page 1
  • Page 2
Tags: MSPs VARs/SIs Best Practices Channel Research Cloud Security Technologies

Most Recent


  • Smart City, IoT Network
    Abundant IoT, Advisors Tackle the eIoT Opportunity
    CEO Vince Bradley said partners are tapping into eIoT and ESG trends to move up-market with new customers. 
  • Top 20
    Top 20 Stories in January: Avaya, Microsoft, IBM, AWS, Datto, More Layoffs
    ChatGPT cracks our list for the first time. We've also got new hires and security training. But what was No. 1?
  • Update
    Acronis Updates CyberFit Partner Program Amid Rapid Service Provider Growth
    The updates include several programs and promotions for all types of partners.
  • Lawsuit
    Bondholders File Lawsuit Against Avaya for $125 Million
    They accuse the company of misleading investors.

Leave a comment Cancel reply

-or-

Log in with your Channel Futures account

Alternatively, post a comment by completing the form below:

Your email address will not be published. Required fields are marked *

Related Content

  • edge computing
    'Challenging Results' for MSPs in Channel Futures' Exclusive Quarterly Survey
  • White House
    White House Urges Companies to Take Ransomware Attacks More Seriously
  • Security shield on digital background
    VMware Security Connect Focused on Redefining Security, Increasing Threats
  • Fortune 500 2021 logo
    AT&T, Microsoft, Verizon, More Tech, Telco Companies Make Latest Fortune 500

Upcoming Events

View all

Channel Partners Conference & Expo

May 1, 2023 - May 4, 2023

Channel Partners Europe

June 13, 2023 - June 14, 2023

Channel Futures Leadership Summit

October 30, 2023 - November 2, 2023

Galleries

View all

Abundant IoT, Advisors Tackle the eIoT Opportunity

February 6, 2023

Top 20 Stories in January: Avaya, Microsoft, IBM, AWS, Datto, More Layoffs

February 6, 2023

Cloud Computing News: Broadcom-VMware, Google-Anthropic, Red Hat, More

February 6, 2023

Industry Perspectives

View all

The Software Patching Problem – Solved

February 3, 2023

How to Break Through the Growth Ceiling

February 1, 2023

5 Things to Look for in a UC Partner

January 31, 2023

Webinars

View all

Next-Generation MSP Platform: The Building Blocks for Your Business

February 15, 2023

The SMB Opportunity: How to Sell and Service the SMB Market, Capture Customers and Expand Your Business

February 23, 2023

How To Boost Your Business With White-Label UCaaS

February 28, 2023

White Papers

View all

6 UCaaS Reseller Challenges and How Real World Businesses Solved Them

February 1, 2023

Frost Radar: North American UCaaS Market, 2022

February 1, 2023

The Complete Guide to White-Label UCaaS for Reseller Success

February 1, 2023

Channel Futures TV

View all

Coffee with Craig and James Episode 117: Cato Networks, Video Killed the Podcast Stars

Retired Astronaut Capt. Scott Kelly Previews His CP Expo Keynote

December 21, 2022

Fusion Connect Eyes Future with Intrado UC, Managed Network Customers

September 23, 2022

RingCentral Focused on Hybrid Work, Microsoft Teams, Other Integrations

September 23, 2022

Twitter

ChannelFutures

.@AbundantIoT is putting more focus on the enterprise, CEO Vince Bradley tells Channel Futures.… twitter.com/i/web/status/1…

February 7, 2023
ChannelFutures

January's #topstories in channel include @Avaya @GTTComm @Broadcom @awscloud @citrix @Salesforce @Datto… twitter.com/i/web/status/1…

February 6, 2023
ChannelFutures

.@Acronis announces #CyberFit partner program updates. dlvr.it/Sj2FZQ https://t.co/z7lRdIRo9R

February 6, 2023
ChannelFutures

More #Avaya trouble: Lawsuit against company by bondholders claims "massive fraud." dlvr.it/Sj2DZT https://t.co/4Q1E7JAXXf

February 6, 2023
ChannelFutures

.@DellTech adds new #APEX delivery options for #delltechnologies partners. dlvr.it/Sj29c6 https://t.co/3qEEYpnOBX

February 6, 2023
ChannelFutures

There are some familiar names in @coxbusiness and @Rapid_Scales recent partner awards. dlvr.it/Sj1zm6 https://t.co/0BuGwBrnvM

February 6, 2023
ChannelFutures

RT @Channel_Expo: We know your mind is on the #BigGame this week, but don't take your eye off the ball! #EarlyBird rates for #CPExpo & #MSP…

February 6, 2023
ChannelFutures

Learn about @bluewavetg's latest deal. dlvr.it/Sj1wrV https://t.co/NCdmJ4OFkf

February 6, 2023

MSP 501

The industry's largest and most comprehensive partner awards program.

Newsletters and Updates

Sign up for The Channel Report, Channel Futures Update, MSP 501 Newsletter and more.

Live Channel Events

Get the latest information on the next industry-leading Channel Partners event.

Galleries

Educational slide shows and images from live events.

Media Kit And Advertising

Want to reach our audience? Access our media kit.

DISCOVER MORE FROM INFORMA TECH

  • Channel Partners Events
  • Telecoms.com
  • MSP 501
  • Black Hat
  • IoT World Today
  • Omdia

WORKING WITH US

  • Contact
  • About Us
  • Advertise
  • Newsletter

FOLLOW Channel Futures ON SOCIAL

  • Privacy
  • CCPA: “Do Not Sell My Data”
  • Cookie Policy
  • Terms
Copyright © 2023 Informa PLC. Informa PLC is registered in England and Wales with company number 8860726 whose registered and Head office is 5 Howick Place, London, SW1P 1WG.
This website uses cookies, including third party ones, to allow for analysis of how people use our website in order to improve your experience and our services. By continuing to use our website, you agree to the use of such cookies. Click here for more information on our Cookie Policy and Privacy Policy.
X