Business Success Story: eGuard Provides International Law Firm With Enhanced Network Infrastructure and Security
The Company
eGuard Technology Services
LinkedIn: linkedin.com/company/eguard-technology-services
Twitter: @eguarddc
eGuard Technology Services provide computer network services and technology support to small and medium business in Washington, D.C. The company utilizes state-of-the-art monitoring and high-level technology experts to assist clients in managing their servers, networks, desktops and projects.
The Client
An international law firm based in Washington, D.C., Picard Kentz & Rowe (PKR) specializes in working with clients mainly in the global trade arena.
The Challenge
Since the firm works with international clients whose needs are confidential and sensitive in nature, it was imperative they implement a fully engaged and cohesive network environment, which included the highest level of security and backup/disaster recovery (BDR) measures.
The Solution
“When eGuard started working with us, it was from the ground up,” said Donna Edmonds, director of client services for PKR. “We met with them and discussed our needs, and they were candid about what we needed to do. I was very comfortable with just letting [them] do their thing, so that I could spend most of my time running the office.”
eGuard has provided PKR with a new network infrastructure that includes a new server, firewall and backup and BDR, and made sure all employee computers and mobile devices have up-to-date operating systems and computing platforms. They even helped PKR with all IT aspects during the recent move of their office and helped redesign their website, ensuring all web management components were in place.{ad}
The Results
“We have helped PKR develop a stable, secure, reliable network environment and implemented best-practice policies and procedures, which has therefore allowed them to grow and operate a global trade practice,” said Khaled Farhang, founder and CEO of eGuard.
Not only does PKR enjoy a secure, top-performing level of IT operations, they are able to extend this service level to their clients, some of whom are located in remote areas around the globe.
Do you have a success story you’d like to share? Submissions to Channel Partners’ Business Success Stories are being accepted on a rolling basis. All submissions will automatically be considered for a Channel Partners 360º Business Value Award. To enter, download the form, fill it out and send it to Buffy Naylor, [email protected]. Let us hear from you!