CA Preparing ARCserve for MSP Licensing

CA Inc. (formerly Computer Associates International Inc.) is preparing to push its ARCserve backup and restore platform into the managed services market. Specifically, CA is developing licensing options that will make it easier for MSPs to generate recurring revenue from ARCserve. Here are quick details.

The ARCserve for MSP push involves three waves.

  1. Already, CA has entered license agreements with a few MSPs, according to CA Senior VP and GM Adam Famularo.
  2. Next, it's time for CA to develop a more formalized, repeatable agreement format that all MSPs can leverage for ARCserve. That formalized approach should surface within the next few weeks or months.
  3. And sometime in 2010, CA will introduce ARCserve version 15 with formalized licensing options for MSPs.
To be clear: CA is not abandoning ARCserve's traditional on-premise backup and restore offering. Instead, CA is pursuing a hybrid model -- letting VARs and MSPs choose the on-premise or MSP route that best serves their business models.

Hints and Clues

Famularo offered the updates above to me during a phone call earlier this week. Previously, he provided some clues about the managed services effort in this MSPmentor FastChat video, published Oct. 7, 2009. The video also covers CA's relationship with Ingram Micro Seismic (the Master MSP):

Hello, Symantec Resellers

As part of the renewed ARCserve push, CA has extended open arms to Symantec Backup Exec channel partners. Famularo has also recruited key executives into his team — including VP of Worldwide Marketing Toni Clayton-Hine (formerly of Everything Channel’s IPED) and former Symantec VP of Recovery and Security Don Kleinschnitz.

Still, it's difficult to measure CA's progress with ARCserve since the company does not break out financial performance for Famularo's business team (which spans 800 employees).

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