Sometimes business owners have a habit of complicating things. We spend numerous hours talking about go-to-market strategies and lead generation programs. But we forget to focus on the most basic key to success: Keeping customers happy. Business Pundit, a blog that I read regularly, offers up these three tips for business success: Follow Through Deliver More Than You Promise Solve the Problem

Joe Panettieri, Former Editorial Director

August 20, 2008

1 Min Read
Three Simple Ways to Keep Customers Happy

Sometimes business owners have a habit of complicating things. We spend numerous hours talking about go-to-market strategies and lead generation programs. But we forget to focus on the most basic key to success: Keeping customers happy.

Business Pundit, a blog that I read regularly, offers up these three tips for business success:

  1. Follow Through

  2. Deliver More Than You Promise

  3. Solve the Problem

The blog includes a bit more info on each step. Check it out.

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About the Author(s)

Joe Panettieri

Former Editorial Director, Nine Lives Media, a division of Penton Media

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