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RMM/PSA


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Merger, Teamwork

SolarWinds RMM Merges with Endpoint Detection and Response Capabilities

  • Written by Allison Francis
  • October 28, 2020
Users are now able to mitigate risk by monitoring and managing endpoint security from a single dashboard.

SolarWinds on Wednesday said SolarWinds Endpoint Detection and Response (EDR) is now fully integrated within SolarWinds Remote Monitoring and Management (RMM). This allows users to configure and manage endpoint security more efficiently while helping mitigate security risk for customers and their business. 

Remote monitoring and management (RMM) and professional services automation (PSA) are more than tools; they’ve become a way of life for many managed service providers. SolarWinds Endpoint Detection and Response (powered by SentinelOne) helps defend endpoints against a variety of attacks in real-time, across the threat life cycle. It gives partners a glimpse at threat and incident data, providing visibility into suspicious activity and attacks from one dashboard. If a breach occurs, automated quarantine and rollback help ensure fast recovery and minimal customer downtime.  

What the Integration Will Do

The EDR integration gives SolarWinds partners the ability to deploy and manage the agent on RMM-managed Windows devices. This provides enterprise-ready endpoint protection and security. Partners can access the EDR dashboard, threat management and policy configuration. They can do this without leaving the RMM interface, alongside agent deployment and automated upgrades. So users can get up and running quickly with EDR. 

SolarWinds MSP's Alex Quilter

SolarWinds MSP’s Alex Quilter

“Finding loopholes in defenses, flaws in systems, or new paths of attack such as unprotected work-from-home environments means cybercriminals can turn a profit for their activities,” Alex Quilter, vice president of product strategy, SolarWinds MSP, told Channel Futures. “As a result, cyberthreats continuously evolve, often faster than humans can keep up. Endpoint detection and response (EDR) tools exist to deal with this dynamic. MSPs should continuously be looking for ways to help ensure end users and businesses are protected from these threats.” 

Quilter says that many already know the importance of a layered security offering. That should include having an EDR solution for advanced endpoint protection. With EDR’s advanced AI, partners not only have deep levels of insight, but can restore endpoints to pre-attack state quickly. This decreases any negative impact on customer data and ensuring business continuity.

The Increased Sophistication of Attacks

“The bad guys will continue to combine new threats with a more relaxed security posture of a work-from-home environment. This can result in higher risk of compromise to user data and credentials,” continues Quilter. “With EDR, MSPs can protect their business and their customers’ data from ransomware and zero-day attacks. It also increases customer loyalty. This allows an MSP’s customer base to have more time to focus on running and growing their business. They can do so with the peace of mind that their trusted MSP is managing their systems and keeping them secure.”

Tags: MSPs VARs/SIs Artificial Intelligence Networking RMM/PSA Security Technologies

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